Terms of Service

Thank you for using our service!

These Terms of Use apply to your use of our howone AI Service. These Terms form an agreement between you and TaoX AI Ltd., including personal, non-commercial use of our Services by consumers. By using our Service, you confirm that you accept these Terms.

Who we are

TaoX AI Ltd, is an AI research and deployment company. Our mission is to build a trustworthy ecosystem of self-evolving AI agents, enabling AI to continuously evolve like living organisms.

Registration and access

Minimum age: You must be at least 16 years old or the minimum age required in your country to consent to use the Services. If you are under 18, you must have your parent or legal guardian's permission to use the Services and ask them to read these Terms with you.

Registration: You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.

Using our Services

What you can do. Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as the Service-specific terms and policies listed above.

What you cannot do. You may not use our Services for any illegal, harmful, or abusive activity. For example, you are prohibited from:

• Using our Services in a way that infringes, misappropriates or violates anyone’s rights.
• Misusing our reporting or appeals processes, including providing manifestly unfounded submissions.
• Modifying, copying, leasing, selling or distributing any of our Services.
• Attempting to or assisting anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
• Automatically or programmatically extracting data or Output.
• Representing that Output was human-generated when it was not.
• Interfering with or disrupting our Services, including circumventing any rate limits or restrictions or bypassing any protective measures or safety mitigations we put on our Services.
• Using Output to develop models that compete with our Service.

Content

Your content: You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). Input and Output are collectively “Content”. You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licences, and permissions needed to provide Input to our Services.

Ownership of content: User own the rights to the content, software, or applications generated from your prompts or data.

Our use of content: We can use your Content worldwide to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies and keep our Services safe.

Content moderation: We use automated systems and human review to identify and address content that violates our Terms, including our Usage Policies. If we become aware of violations, we may remove or restrict content, limit your access to features, or suspend or terminate your account.

Accuracy: Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may in some situations result in Output that does not accurately reflect real people, places, or facts.

When you use our Services you understand and agree:

1. Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
2. You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
3. You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
4. Our Services may provide incomplete, incorrect, or offensive Output that does not represent OpenAI’s views. If Output references any third party products or services, it doesn’t mean the third party endorses or is affiliated with OpenAI.

Intellectual Property and Right to Use

All rights in our Platform, Website, and Company Documents (including software, content, code, APIs, designs, trademarks, and related technology) belong to TaoX AI Ltd. and its licensors. Updates, improvements, or derivatives are also owned by us. Customer Data is excluded from this ownership.

Generated Output & Input Data

• User own the rights to the content, software, or applications generated from your prompts or data (“Generated Output”).
• We do not claim ownership over users’ Generated Output, but please note:
  • Generated Output may not be unique and other users may receive similar results.
  • We make no warranties about the scope, validity, or enforceability of these rights.
• Your Input Data remains yours.

Restricted Use

Users agree not to:

1. Violate our Acceptable Use Policy.
2. Copy, modify, distribute, or transfer our Platform, Website, or Company Documents (except your Generated Output).
3. Reverse engineer, decompile, or extract source code.
4. Use our services to build or train competing products.
5. Benchmark our services without prior written approval.
6. Bypass or disable security features, or create multiple free accounts to do so.
7. Access our systems by automated means (e.g., crawling, scraping).
8. Use the services to infringe others’ rights or break the law.
9. Upload malicious code, interfere with performance, or overload our infrastructure.
10. Remove or alter copyright, trademark, or attribution notices.
11. Use our services to send spam or unauthorized communications.
12. Use our services in high-risk environments (such as aviation, medical devices, nuclear facilities, or weapon systems).
13. Provide services requiring a professional license (such as legal or medical advice) without holding the proper license or exemption.

Anonymous Information

We may collect and use anonymous data (such as aggregated usage statistics or metadata) to improve, develop, and market our products and services. This data does not identify individuals.

Paid subscriptions

Access to the Service requires the use of credits (“Credits”). The Company may, at its sole discretion, provide a limited amount of complimentary Credits each month. Once such complimentary Credits have been exhausted, continued use of the Service will require the Customer to purchase additional Credits or subscribe to a paid plan.

Fees: All charges, including subscription fees, credit payment, will be made clear to you before purchase. We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.

Bill: If you sign-up for a paid subscription or purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

Use and Credit Limits

Customer’s use of the Platform may be subject to usage limits, including a maximum number of Users (as defined below) and maximum number of messages and integration credits, depending on Customer’s selected Subscription plan on the Pricing page or Order Form. Company may change such limitations from time to time by notification or an update to the Pricing page. Exceeding the limitations may incur excess charges which will be added to Customer’s Fees, provided that Customer may also elect to pre-purchase additional credits from the Company at the rates determined by Company from time to time.

Cancellation: Following the Cooling Off Period, you can cancel⁠ (opens in a new window) your paid subscription at any time by updating your account settings. You will not be charged after you cancel your paid subscription. You will continue to have access to the Benefits until the end of the subscription period you have paid for, at which point your cancellation will become effective. Unless we specify otherwise, you will not receive a refund or service credit for any days between the day you cancel and the last day of the subscription period you have paid for.

Termination and suspension

Your Rights: You may terminate your use of the Services at any time by closing your account and ceasing all access to and use of the Services. Instructions for closing your account will be provided in subsequent documents, or you can contact us at: legal@taoxai.com.

Company’s Rights: The Company reserves the right, acting reasonably and objectively, to restrict, suspend, or terminate your access to the Services, or to close your account, in any of the following circumstances:

1. You have materially or repeatedly breached these Terms, including our Acceptable Use Policy.
2. Such action is required in order to comply with applicable law, regulation, or governmental request.
3. Your use of the Services poses or could reasonably be expected to pose a risk of harm to the Company, other users, or any third party.
4. Your account has been inactive for a period exceeding twelve (12) months and is not associated with a paid subscription.

Notice: Where reasonably practicable, we will provide you with advance notice of any termination or suspension, so that you may export your content or data from the Services. However, we may be unable to provide such notice if (i) we are legally prohibited from doing so, or (ii) we reasonably determine that continued access to your account may result in harm to the Company, our users, or third parties.

Appeals: If you believe that your account has been suspended or terminated in error, you may appeal such decision by contacting our Legal team: legal@taoxai.com.

Users, Accounts and Customer Obligations

In order to use the Platform, Customer must register and create an account (an “Account”), for each user authorized and designated by the Customer as a user of the Platform under Customer’s account (each, a “User”). Users must be at sixteen (16) years old, or the minimum age required in Customer’s jurisdiction to use or consent to use the Platform. Customer is responsible for providing the Company with accurate, complete, and updated registration information for each User. Customer shall: (a) not allow anyone other than Users to access and use the Account; (b) not register an Account via automated means; (c) keep, and ensure that Users keep all Account credentials and access measures secure at all times; (d) ensure that the login details for each User may only be used by that User, and that multiple individuals may not share the same login details; and (e) promptly notify the Company in writing if Customer becomes aware of any unauthorized access or use of Customer’s Account.

Cooperation obligations: Customer shall provide Company with all reasonable cooperation in relation to these Terms, and shall comply in a timely and efficient manner, and be responsible and liable for the Users’ compliance with these Terms, and all applicable laws and regulations.

Right to Monetization

• Creator Incentives: To encourage creativity and high-quality contributions, the Company may, at its sole discretion, establish programs that allow eligible users (“Creators”) to monetize certain content or outputs generated through the Platform (“Creator Programs”).
• Eligibility and Criteria: Participation in any Creator Program shall be subject to the Company’s published eligibility requirements, performance criteria, and verification processes. The Company reserves the right to determine, modify, or revoke such criteria at any time.
• Gain-Sharing: Creators who meet the applicable criteria may be entitled to receive a share of revenue or other benefits (“Gain-Sharing”) as determined by the Company in accordance with the terms and conditions of the relevant Creator Program. The amount, timing, and method of payment shall be defined in the applicable program policy and may be adjusted by the Company from time to time.
• No Employment Relationship: Participation in any Creator Program does not create an employment, agency, partnership, or fiduciary relationship between the Creator and the Company. Creators act as independent users and are solely responsible for any taxes or reporting obligations arising from the receipt of any Gain-Sharing.
• Company Discretion: The Company reserves the right to modify, suspend, or terminate any Creator Program, including associated Gain-Sharing arrangements, at any time without prior notice, provided that any accrued and confirmed payments up to the date of termination will be honoured in accordance with the applicable terms. A detailed document outlining the specific terms, conditions, and operational procedures of the Right to Monetization will be issued separately and shall form an integral part of these Terms once published.

Customer Infrastructure

Customer is solely responsible for obtaining, maintaining and operating Customer's (and ensuring its Users maintain and operate) all applications, accounts, third‑party services, integrations, cloud environments, development and runtime environments, credentials, security controls, and internet connectivity necessary to access and use the Platform and to deploy, configure, secure, and operate any applications, workflows, or other Generated Output created with the Platform. Customer is also responsible for its own data backups and for the security and compliance of any Customer‑managed environments in which the Generated Output is hosted or used.

Responsibility for Users and Accounts: Customer is responsible for all acts or omissions of Users, their use of the Platform, Website and Generated Output and their compliance with these Terms. The Company shall not have any liability towards Users, and the Customer is solely responsible for responding to any claims, requests and demands by the Users or any other third party related to the Customer.

Customer Data

While using the Platform, Customer and/or its Users may upload or transfer data, information or other materials to the Platform to be processed by the Platform on the Customer’s behalf, including Input Data (as defined below) (collectively, the “Customer Data”). As between the Customer and the Company, all rights in the Customer Data shall remain with Customer.

License to Customer Data

Customer hereby grants the Company and Third-Party Service Providers involved in the provision of the Platform hereunder an irrevocable, non-exclusive, worldwide, royalty-free, fully paid, sub-licensable right and license to access, use, modify, translate, process, copy, download, store, distribute, display, publish and prepare derivative works of the Customer Data during the Subscription Term, for the purpose of maintaining and providing the Platform and the services pursuant to the Terms (including the creation of Generated Output), to enforce Company's rights and obligations under these Terms and to satisfy any requirement under applicable law, regulation, legal process, subpoena or governmental request.

Responsibility for Customer Data

Customer represents and warrants that (i) it owns or has all the necessary licenses, rights, consents, approvals, permissions, power and authority, necessary to grant the Company the right and license under the Section entitled “License to Customer Data” and share the Customer Data and Input Data with the Platform, without infringing or violating any copyrights, privacy rights, publicity rights, trademarks or any other contractual, intellectual property or proprietary of any third party; (ii) any Customer Data and Customer's use of the Platform do not and will not violate any applicable laws, including those related to data privacy or data transfer and export or any policies and terms governing such Customer Data; and (iii) no sensitive data that is protected under a special legislation and requires unique treatment (such as protected health information or credit, debit or other payment card data) will be shared with the Platform, other than if expressly agreed by the Company in prior writing and the appropriate agreement in place. It is hereby clarified that the Company is not obliged to monitor and/or moderate the Customer Data, but may elect to do so in its sole discretion.

Dispute resolutionRF

Concerns: If we have a dispute, we would first like to understand and try to address your concerns before any formal legal action. To share your concerns you can contact us through legal@taoxai.com

Court: If a dispute cannot be resolved amicably between the parties, either party may bring the matter before the competent courts located in the jurisdiction where the Company is registered.

Business use of the Services

If you use our Services for commercial or business use, the following terms apply. In the event of a conflict between this Business Use of the Services and the rest of these Terms, this section shall take precedence.

Exclusion of Certain Damages: Neither the Company nor any of its affiliates, licensors, or service providers shall be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses, even if advised of the possibility of such damages.

Cap on Liability: The Company’s total aggregate liability arising out of or relating to these Terms or the Services shall not exceed the greater of: (i) the total amount paid by you for the specific Service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to liability, or (ii) one hundred U.S. dollars (USD $100).

Scope: The foregoing limitations shall apply to all theories of liability, whether in contract, tort (including negligence), strict liability, or otherwise, and regardless of whether any limited remedy provided in these Terms has failed of its essential purpose.

Indemnity: If you are a business or organisation, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.

Feedback

If you provide feedback, suggestions, or reports about our Platform, you agree that we may use it freely for any purpose. Feedback is not considered Customer Data or Confidential Information.